Terms and Conditions
Welcome to JOMAR Clothing Shop! These Terms and Conditions govern your use of our website www.jomarclothing.com and all purchases made through it. By accessing our site and making purchases, you agree to comply with these terms.
1. About Us
JOMAR Clothing Shop is a premium sportswear retailer based at:
97 Dunbridge StLondon, GB EC4P 7DV
Email: [email protected]
2. Our Products
We specialize in high-quality performance sportswear including:
- Hoodies
- Polo Shirts
- Shorts
- T-Shirts & Vests
- Tracksuits
- Trousers & Joggers
All products are subject to availability. We make every effort to display colors and designs accurately, but slight variations may occur due to screen settings.
3. Ordering Process
3.1 Placing Orders
By placing an order, you offer to purchase our products under these terms. We will send an order confirmation email, but this does not constitute acceptance of your order. Acceptance occurs when we dispatch your items.
3.2 Order Processing
We process orders within 1-2 business days (excluding weekends and holidays). You will receive tracking information once your order ships.
3.3 Order Cancellation
You may cancel your order before dispatch by contacting us immediately at [email protected]. We cannot cancel orders once dispatched.
4. Pricing and Payment
4.1 Prices
All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.
4.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Payment is processed securely at checkout. You confirm that the payment method is yours or you have authorization to use it.
5. Shipping Policy
5.1 Shipping Options
We offer two shipping methods:
- Standard Shipping (£12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch
- Free Shipping: For orders over £50 via EMS, delivered in 15-25 business days after dispatch
5.2 Delivery Areas
We ship worldwide except to certain remote areas and parts of Asia. Delivery times may vary during peak seasons or due to customs clearance.
5.3 Delivery Issues
You must inspect goods upon delivery. Report any damage or shortages within 48 hours to [email protected].
6. Returns and Refunds
6.1 Return Policy
You may return eligible items within 15 days of receiving your order if they are:
- Unworn, unwashed, and in original condition
- With all original tags attached
- In original packaging
- With proof of purchase
For hygiene reasons, we cannot accept returns on vests and underwear unless faulty.
6.2 Return Process
To initiate a return:
- Contact us within 15 days at [email protected]
- Complete the return form (template provided in our Returns Policy)
- Package items securely in original packaging
- Ship to our London address (provided in return authorization)
6.3 Refunds
Refunds are processed within 5-7 business days after we receive and inspect your return. Original shipping costs are non-refundable unless the item is faulty.
6.4 Exchanges
We exchange items for different sizes or colors (subject to availability). For exchanges:
- Indicate your preference in your return request
- You’ll pay any difference for higher-value items
- We’ll refund any difference for lower-value items
7. User Responsibilities
- Provide accurate and complete information when ordering
- Ensure someone is available to receive deliveries
- Inspect goods promptly upon delivery
- Follow care instructions to maintain product quality
- Use our website lawfully and not for fraudulent purposes
8. Intellectual Property
All content on our website (logos, designs, text, images) is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our permission.
9. Liability Limitations
To the fullest extent permitted by law:
- We are not liable for any indirect, incidental, or consequential damages
- Our total liability for any claim related to your order shall not exceed the order value
- We are not responsible for delays beyond our control (e.g., natural disasters, strikes)
10. Privacy
Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect and use your information.
11. Changes to Terms
We may update these terms periodically. The current version will always be available on our website. Continued use after changes constitutes acceptance.
12. Governing Law
These terms are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of English courts.
13. Contact Us
For questions about these terms or your order:
JOMAR Clothing Shop97 Dunbridge St
London, GB EC4P 7DV
Email: [email protected]
Hours: Monday-Friday, 9am-5pm GMT
